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HARNESSING THE POWER OF AUTOMATION: OUR EVOLUTION OF A TECH STACK BUILT FOR THE FUTURE OF TRANSPORTATION
August 13, 2024
Our company has rapidly expanded our tech stack and focus on automation over the past 5 years. Through consistent research, testing, and vendor customizations, we’ve developed a tech stack that has propelled our operation into the future of transportation. We wanted to shed some light on our strategic approach to integrating automation and the subsequent benefits that it brings to our customers.
Intentional Approach to Technology Integration
Our journey toward becoming a tech-enabled operation was not by chance. It was a deliberate and strategic move. We spent significant time engaging with different vendors, attending conferences, and analyzing market trends to understand what was working and what wasn't. This proactive approach allowed us to build a robust tech stack, combining the best-in-class technologies tailored to our needs, and the needs of our customers.
Partnering with Parade for Seamless Carrier Engagement
One of the standout examples of our strategic partnerships is our collaboration with Parade. Years before onboarding Parade, our EVP, Jordan Reber, recognized the potential of their product. Parade's ability to facilitate digital engagement with carriers was a game-changer. Integrating Parade with our TMS platform (Tai TMS) created a seamless experience for users, improving carrier quality and consistency for our customers.
The Role of Automation in Enhancing Efficiency
Without automating tech processes, achieving high adoption rates is challenging for any company. For instance, we use Zapier to integrate various tech vendors, streamlining operations and ensuring efficient workflows. These streamlined workflows show immediate value to our reps, which leads to a faster company wide adoption. A notable example of this is the integration of the Highway platform for carrier vetting. By automating the vetting process, we have reduced the time required from 30-45 minutes to just 5-6 minutes per check, allowing comprehensive fraud prevention and ensuring every load undergoes stringent checks.
Safety and Compliance: A Technological Advantage
Safety is paramount for our company & our customers, and technology plays a crucial role in maintaining high safety standards. The use of platforms like Highway and Motive enables us to conduct thorough safety checks and monitor driver behavior effectively. Automation allows for quick, consistent, and less invasive checks, ensuring that only the safest carriers are part of the network. This level of tech automation provides our customers with the peace of mind that their goods are transported safely & reliably.
Customer Benefits: Enhanced Service and Visibility
The integration of automation and advanced technology directly translates into tangible benefits for our customers. By optimizing carrier engagement, enhancing safety protocols, and streamlining operations, we deliver a higher level of service because of it. Customers experience fewer instances of fraud and safety issues, thanks to the rigorous vetting and monitoring processes. Additionally, the efficiency gained through automation means faster, more reliable service from our reps, ensuring that customer shipments are handled with the utmost care and precision.
Looking Ahead: Embracing Future Innovations
As we continue to innovate and stay on top of the evolving landscape of the transportation technology industry. The integration of technology is not just about current efficiency but also about preparing for future advancements. Our commitment to working closely with vendors, providing feedback, and being part of the development process ensures that we remain at the forefront of industry innovations.
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MODE Global, has announced ARL Network as their 2024 National Drayage Carrier of the Year! The carrier awards are based on specific performance criteria such as commitment to service quality, technological capabilities, customer service excellence, volume and revenue growth with MODE, as well as partnership criteria such as collaboration, communication and competitive enablement. Gene Welsh, Chief Transportation Officer and head of all transportation product lines for MODE Global, states, “We are honored to work with so many excellent partners across all modes and are thrilled to once again be awarding this recognition. While 2024 was another challenging year for the industry, our carrier partners did not waver in providing superior service and value to our customers despite a difficult backdrop. We thank you all for your tremendous support and look forward to our continued partnership in the year ahead.” The MODE Global annual carrier awards program underscores the pivotal role carriers play in MODE’s enterprise operations, commitment to service quality and setting a high standard for industry performance. www.prnewswire.com/news-releases/mode-global-announces-annual-carrier-of-the-year-award-winners-302392976.html?tc=eml_cleartime
If you're a logistics agent looking for a new path to growth, we offer the resources, support, and infrastructure to take your business further. Our Logistics Agent Success Program is designed to empower independent agents with the tools, technology, and financial backing needed to expand their book of business and streamline operations. Supporting Your Entrepreneurial Drive We’ve grown from a steel-hauling operation into one of the largest intermodal drayage providers and 3PLs in the U.S., with over 50 agent-operated terminal locations serving domestic rail and ocean ports. Rooted in the entrepreneurial spirit since 1978, we are committed to empowering independent agents by providing the resources, support, and infrastructure needed to grow their small businesses. Under the leadership of President Ron K. Faherty, the company has built a vast network of independently owned terminal agents, working together to deliver freight safely, reliably, and efficiently across the country. We embrace our role as a true partner to agents, fostering a culture of collaboration, service excellence, and business growth. Why Become a Logistics Agent with ARL Network? Joining ARL Network means gaining access to an established and growing community of logistics professionals who are backed by decades of industry experience. Here’s what sets us apart: ✅ No Technology Fees Get access to our cutting-edge logistics platform without extra costs. ✅ Weekly Commissions Get paid every week so you can maintain steady cash flow. ✅ Sales Support Leverage our brand, resources, and network to close more deals and grow your business. ✅ Advanced TMS with API Integrations Our state-of-the-art transportation management system (TMS) simplifies carrier sourcing, pricing, and shipment tracking to enhance efficiency. ✅ Tech-Enabled Carrier Management Our dedicated team helps prevent fraud and ensure smooth carrier operations. ✅ Shipper Bankruptcy Protection Gain peace of mind knowing your earnings are protected, even in uncertain market conditions. ✅ Customizable Tracking Websites Offer your customers real-time shipment visibility with tracking solutions tailored to their needs. ✅ Access to Over 1,000 Agent-Operated Assets Strengthen your logistics capabilities with our extensive network of equipment and carriers. The Support You Need, From Someone Who Gets It When you join ARL Network, you won’t be navigating this journey alone. Derek Trohaugh, our Director of Agent Relations, is your direct liaison, providing personalized guidance and industry insights. As a former freight broker himself, Derek understands the challenges and opportunities agents face daily. His experience means you get the support of someone who truly understands your needs, goals, and processes. Your Success Starts Here – Join ARL Network’s Logistics Agent Success Program Today! If you're ready to take the next step in your logistics career, we’re here to help you thrive. ARL Network is more than just a platform—it’s a support system designed to help you grow and succeed. Click the link below to submit your information and take the first step toward a stronger, more profitable future: 👉 Join Now!
We pride ourselves on being a transportation provider that delivers not just freight, but reliability, resilience, and unwavering commitment—especially when it matters most. That commitment was put to the test in the wake of Hurricane Helene and Hurricane Milton , two devastating storms that left a trail of destruction across the southeastern United States. In recognition of our efforts, ARL Network has been honored with the Recognition of Excellence Award for our vital role in hurricane relief support, working alongside Ardmore Logistics to assist Duke Energy in the rapid restoration of power to millions of people. Hurricane Helene & Hurricane Milton: A Critical Need for Transportation Support to Restore Power Grids On September 26, 2024, Hurricane Helene made landfall as a Category 4 storm, unleashing 140 mph winds and leaving catastrophic flooding, widespread power outages, and significant infrastructure damage across Florida and the Carolinas. Just two weeks later, Hurricane Milton struck near Siesta Key, Florida, bringing 120 mph winds and compounding the devastation with additional flooding and power loss. Among the hardest-hit areas were Duke Energy’s electric distribution circuits , where thousands of utility poles were broken, substations were destroyed, and millions of customers were left without power . The road to recovery required a massive, coordinated logistics effort to transport critical materials and equipment where they were needed most—and fast. ARL Network’s Role in Rapid Power Restoration In the midst of this crisis, ARL Network mobilized our expertise and resources to safely transport essential materials from manufacturing and storage facilities to staging sites and distribution centers , ensuring that restoration crews had what they needed to rebuild and reconnect power as quickly as possible. Thanks to this joint effort between ARL Network, Ardmore Logistics, and Duke Energy , the results were nothing short of remarkable: ✅ Power was restored to nearly all affected customers just 10 days after Hurricane Helene— even in the most devastated areas. ✅ 99% of customers affected by Hurricane Milton had power restored within 7 days. This level of efficiency in back-to-back hurricane recovery efforts is a testament to the power of strategic logistics, rapid response, and collaboration . Honored to Make a Difference Receiving the Recognition of Excellence Award for our relief efforts is an honor, but the real reward was being able to make a difference when it was needed most. Our work in disaster relief logistics is about more than just moving freight—it’s about helping communities recover, supporting first responders, and ensuring that critical infrastructure is restored as quickly as possible. We extend our gratitude to Ardmore Logistics for their partnership, to Duke Energy for their trust in our ability to deliver, and to our entire ARL Network team for their hard work and dedication. Prepared for the Next Challenge Natural disasters are unpredictable, but our commitment to reliability, safety, and efficiency remains constant. Whether it’s emergency response, power restoration, or delivering critical materials under extreme conditions, ARL Network is ready to rise to the challenge—no matter what comes next.
The furniture industry faces unique logistical challenges, from managing imports to ensuring damage-free delivery. As competition intensifies, having a reliable logistics partner can be the key to staying ahead. ARL Network excels in providing customized solutions to overcome these obstacles, ensuring your supply chain remains efficient, scalable, and cost-effective.
In the Building & Construction industry, time is money—and so is reliability. When construction timelines hinge on precise deliveries of essential materials, any disruption can lead to costly project delays, resource misallocation, and significant financial impact. At ARL Network, we understand that shippers in this sector face unique challenges, and we bring over 45 years of logistics expertise to meet those needs head-on. By providing flexible, dependable, and expert transportation solutions across our entire asset-based network, we help building and construction professionals keep their projects on schedule, their costs under control, and their operations running smoothly.
As freight fraud and theft become more sophisticated, shippers, carriers, and brokers are facing increasing risks. From fraudulent carriers to cyberattacks, the pain points are significant. But there’s hope! By leveraging advanced tracking systems and automated claims solutions, the industry can fight back. Collaboration and strong vetting processes are key to safeguarding global supply chains. Learn more about ways to help combat fraud & theft in this article.
Since 1978, we have been dedicated to supporting the entrepreneurial spirit of agents across the United States. We understand that a longstanding reputation of reliability isn't given; it's earned. By consistently listening to our clients' needs, confidently navigating challenges, and maintaining transparency in all our dealings, our success, longevity, and national recognition in the industry speak for themselves. This reputation extends to all of our agents throughout our network.
Efficiency and reliability are essential in the world of logistics. For companies involved in drayage and transloading, the complexity of operations requires robust infrastructure and a streamlined communication process. ARL, with its 40+ years of experience and a network that includes over 50 agent terminals and 1000+ trucks in our agents' fleets, stands out by offering a Single-Point-of-Contact for all logistical needs. This approach is not just a differentiator; it's a crucial component of our value proposition, ensuring seamless operations and enhanced customer satisfaction. Understanding Drayage and Transloading Challenges Drayage and transloading are integral parts of the supply chain, transporting goods over short distances, often from ports to warehouses or distribution centers. These operations are time-sensitive and require meticulous coordination. Here are some of the common challenges faced: Complex Coordination: Involving multiple parties such as shippers, carriers, port authorities, and warehouse operators. Time Sensitivity: Strict deadlines to avoid demurrage charges. Regulatory Compliance: Adherence to various local, state, and federal regulations. Risk Management: Ensuring the safety and security of goods during transit. A single point of contact can significantly mitigate these challenges, enhancing operational efficiency and reliability. Benefits of a Single Point of Contact Streamlined Communication: A single point of contact simplifies communication, reducing the risk of miscommunication and errors. Clients no longer need to navigate through a maze of contacts to get updates or resolve issues. At ARL, our dedicated contact person provides timely and accurate information, enhancing transparency and trust. Enhanced Efficiency: With a single point of contact, the coordination between various stages of drayage and transloading becomes more efficient. This ensures that operations are carried out smoothly, reducing information delays and improving the process. Our extensive network and cutting-edge technology facilitate this seamless coordination. Improved Accountability: Accountability is more transparent when a single point of contact is responsible for the entire logistics process. At ARL, we take great pride in our accountability and commitment to our clients. Personalized Service: A single point of contact makes it easier to understand each client's unique needs. This personalized service approach allows us to tailor our solutions to meet specific requirements, providing a competitive edge in the logistics industry. Our Expertise in Drayage and Transloading At ARL, we leverage our decades of experience and extensive network to offer top-notch drayage and transloading services. Here’s how we stand out: Vast Network: With over 50 agent terminals and 1000+ trucks in our agents’ fleets, we have the infrastructure to handle logistical challenges. Our agents' fleets are well-equipped to manage drayage operations efficiently. Comprehensive Solutions: From drayage to transloading and beyond, we offer comprehensive logistics solutions. Our single point of contact approach ensures that all aspects of the supply chain are covered. Conclusion In the competitive world of logistics, the value of a single point of contact cannot be overstated. At ARL, we combine experience, technology, and a vast network to offer unparalleled drayage and transloading services. Our commitment to a single point of contact ensures streamlined operations, enhanced efficiency, and personalized service. With ARL, you’re not just getting a service provider; you’re gaining a partner dedicated to your success. Let us handle the complexities of drayage and transloading, so you can focus on what you do best – growing your business. Connect with us and see how we can transform your supply chain with our strategic alliances and expert solutions.
Since our inception in 1978, ARL Network has been more than just a transportation company—we’ve been a testament to a vision rooted in empowering small business owners by supporting their entrepreneurial spirits, and prioritizing customer service. Ron Faherty, President of ARL Network, reflects on the foundational principles instilled by his father, the company's founder, and emphasizes the key factors driving our success today. "At ARL, we've always believed in creating a network where every small business owner has a seat at the table", Faherty explains. "From independent contractors to terminal agents to our valued customers, our focus has always been delivering exceptional customer service." Central to our approach is our status as an asset-based transportation provider—a distinction that sets us apart in the industry. Faherty underscores the benefits of this model, highlighting the day-to-day consistency, transparency, and negotiating power it affords both ARL and our customers. By operating a network of motor carriers, logistics companies, and divisional companies, we offer a platform for terminal agents to thrive as independent business operators while benefiting from the collective resources and support of our larger network. "Our asset-based structure allows us to offer our customers extensive geographical coverage and logistical expertise," Faherty notes. "Whether it's warehousing, transloading, or final delivery, our network ensures that we can meet our customers' needs efficiently and effectively." Furthermore, Faherty emphasizes the importance of our personalized approach to customer service. By handpicking representatives and ensuring that each terminal agent receives dedicated support from knowledgeable staff, we’ve cultivated a culture of excellence and accountability. This commitment to customer-centric service extends to every aspect of the business, from onboarding and training to ongoing support and communication. "With over 45 years of experience, ARL is not just a transportation provider—we're a recognized commodity in the industry," Faherty states proudly. "Our name and brand are synonymous with reliability, integrity, and innovation." In a rapidly evolving transportation landscape, we remain steadfast in our commitment to empowering small businesses, supporting the entrepreneurial spirit of all parties, delivering exceptional service, and driving positive change in the industry. As our company continues to grow and adapt to new challenges, our core values and dedication to customer satisfaction serve as guiding principles, ensuring a bright and prosperous future for ARL Network and our valued partners.
Document forgery in cargo theft is an emerging and growing problem, with significant increases in incidents and the value of stolen goods. The logistics and transportation industry faces a new level of sophisticated crime, leading to potential financial and operational challenges. Key states have seen substantial increases in thefts, with targeted goods ranging from small appliances to copper. The industry must adapt to these changes and develop strategies to combat this evolving threat. Here are the key things you need to know. WHAT YOU NEED TO KNOW: Emergence of Document Forgery: Document forgery has become a significant crime in cargo theft, according to Keith Lewis of CargoNet. Rising Cargo Thefts: The first quarter of 2024 saw an unusually high number of cargo thefts. We have not experienced this at ARL, but we are getting in front of the matter to ensure we don't fall victim to the activity. Key Statistics: Increase in Incidents: 46% year-over-year increase to 925 incidents. 10% increase from the fourth quarter of 2023. Value of Stolen Goods: $154.6 million worth of goods stolen. How They Do It - Document Forgery Explained: Criminals impersonate professional drivers to fraudulently secure loads. They partially unload the cargo at the destination. Bills of lading are altered to show the entire load was delivered. This method is easier to commit and evade detection. Industry Impact and Concerns: Increasing crime rates in the wrong direction. Potential cost burden on the industry. Insurance companies may soon push back due to rising claims. Regional Data - States with Significant Increases: California: 72% year-over-year increase. Illinois: 126% increase. Texas: 22% increase. Targeted Goods: Small appliances, liquor, energy drinks, and copper. Understanding the Criminal Rings: More people involved in cargo theft post-pandemic. Shift from smaller domestic rings to sophisticated international operations. Larger and more structured operations. Call centers as big as targeted freight brokers. Increased difficulty in tracking stolen loads. Expert Insights: Scott Cornell of Travelers: Cargo thefts have evolved in sophistication over the past four to five years. Organized cargo theft rings now operate with higher sophistication levels. Danny Ramon of Overhaul: Pre-pandemic, Q1 was typically a slow period for cargo thefts. Post-pandemic, theft activity continues into the new year without the usual slowdown. Frank Matarazzo of Fusion Transport: 2023 saw unprecedented levels of cargo theft attempts. Organized and strategic impersonations of legitimate carriers have increased. Rising number of bad actors with slim chances of being caught.
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